Android

Configure Email on Android Devices

Applies to:
Difficulty Level:

Medium

Time Needed:

15 minutes

Tools Needed:

Android Device with an internet connection

Introduction

The following tutorial is provided as a courtesy to our hosting customers to help you configure your email on Android to work with Bower Web Solutions hosting.

While we try our best to assist our customers, assistance with third-party software can not be supported completely by Bower Web Solutions.

Most cellular providers include email set up assistance as part of the contract. You will probably find it easier to have them set up your phone. In addition to the email username and password, please let them know that auto-discover will not work properly with our servers.
Since cellular phone techs should be familiar with how to add settings here’s the
basic set-up information
. If you aren’t familiar with this setup we recommend you follow the step by step setup below.
Devices need to be set up manually as a POP account with the following settings:

  • Username is the complete email address (be sure to add the domain!)
  • Incoming and outgoing servers should be server3.bowerwebsolutions.com.
  • Incoming:  SSL Authentication: Server Port: 995.
  • Outgoing: STMP SSL: on (using Port 587). A password is required.

Requirements

Before you start, be sure you have these pieces of information available:

  • Your email address ( example: someone@somewhere.com )
  • Your email password (NOTE: passwords are case-sensitive and must be entered exactly as provided)

How to Set up Your Android Device

    1. From the Home screen, tap the Settings button.
    2. Tap the Email icon.
    3. If this is your first email account, you will be presented with an email setup screen. Tap the Next button.
      If this is not the first email account:
      Press the Menu button, tap Accounts, press the Menu button and tap Add account.
    4. Enter your entire email address (you@your-domain.com).
    5. In the second box, enter the password associated with your email account (and we don’t need to remind you that passwords are case sensitive and need to be exactly correct, do we?)
      Tap the Manual setup button.
    6. Tap the POP3 button.
      Enter the following information in the fields provided:
      • Username—Enter your entire email address (you@your-domain.com).
      • Password—Enter the password associated with your email account. We don’t have to tell you to be careful to get it exactly right, do we?
      • POP server—Enter server3.bowerwebsolutions.com
      • 
      Port— should be 995
      • SSL Security.
    7. Tap the Next button. The device will connect to the internet and check your incoming settings. Be patient…this can take awhile.
    8. On the Outgoing server settings screen, enter the following information in the fields provided:
      • SMTP server—Enter server3.bowerwebsolutions.com
      • Port—Enter the secure port number: 587
      • Security type—Select TLS.
      Android version 7/Google Phone: With it’s updated security try  STARTTLS on port 465.
    9. Tap the Require sign-in checkbox.
    10. Tap the Next button. The device will connect to the internet and check your outgoing settings.
    11. On the Account options screen, make changes, as desired.
    12. Tap the Next button. On the Set up email screen, enter your name in the Your name field. This is the name that will be displayed in the From field of email messages you send.
    13. Tap the Done button.
Tips

  • An alternate setup is to use  IMAP. Most devices will set up IMAP by default.
    The advantage with an IMAP is that emails deleted from the device will be immediately deleted from the server, but older messages  will not appear on your device. For many users this is not a problem as they are only concerned with current email when using a mobile device.
  • IMAP is not recommended for your main computer/device when working with Bower Web Solutions servers. Most users require more space than can be supported on Bower Web Solutions servers with their multiple backups. More robust email solutions are available. Contact Bower Web Solutions to learn more.
  • To change to a POP account, delete the IMAP account and recreate the account following the instructions above.