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Connecting to our server with FTP

Applies to:
Difficulty Level:

Medium

Time Needed:

5-15 minutes

Tools Needed:

Hosting username and password .

Introduction

Our servers require a connection known as explicit FTP over TLS or SFTP using port 22222.

IT Professionals and Expert Set Up

Host should be server3.bowerwebsolutions.com

Explicit FTP over TLS:
Port should be 21
Protocol should be FTP – File Transfer Protocol.
Encryption should be Use Explicit FTP over TLS if available.
Logon Type should be Normal.

SFTP
Port 
should be 22222
Connection protocol should be SFTP.

While we try our best to assist our customers, assistance with third-party software can not be supported completely by Bower Web Solutions. FTP software varies greatly in it’s naming conventions. Bower Web Solutions cannot support all FTP clients and recommends using FileZilla if you are having issues connecting to our highly secure servers.

Requirements

  • FTP username and FTP password. If you are a Bower Web Solutions client and need this information please contact Bower Web Solutions. For obvious security reasons this information will only be giving to the main account administrators.
  • Bower Web Solutions clients should use server3.bowerwebsolutions.com as the host (also known as the SFTP address, FTP Address and  Server in other FTP clients). If you are connecting to a server other than Bower Web Solutions’ you will need the ftp address.

How to Connect via FTP using FileZilla

  1.  If your client doesn’t support explicit FTP via TLS:
    We recommend downloading FileZilla from their site, filezilla-project.org/download.php .  This is off course 3rd party software and Bower Web Solutions cannot offer and warranties or guarantees, but it comes highly recommended.
  2. Open the site manager by choosing file>site manager or  by holding the control key and typing  S. Click New Site ftp-filezilla-settings
  3. Host should be server3.bowerwebsolutions.com
    Port should be 21. 
    Protocol should be FTP – File Transfer Protocol.
    Encryption should be Use Explicit FTP over TLS if available.
    Logon Type should be Normal.
    User and Password should have been supplied.
  4. Choose the advanced tab:
    ftp-advanced-flie-zilla-settings
    Browse for the local directory on your computer.
    For most users on Bower Web Solutions’ servers doing normal web work, Default remote directory will be /public_html.
    Most users will find synchronized browsing easier but  instructions on using FileZilla and FTP in general are beyond the scope of this tutorial.
  5. Click Connect to check your work.
Tips
Dreamweaver  can be used as well. Settings look like:

Dreamweaver settings - Port is 22222

Dreamweaver settings – Port is 22222